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Power Certified Customer Service Program has diagnosed Bank of America`s Corporate, Global Commercial and Business Banking Services for presenting “An Outstanding Customer Service Experience.” Bank of America is one in every of most effective businesses to acquire this consecutive milestone. bankofamerica
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“Our 2022 J.D. Power certification is a testomony to our teammates’ persevered cognizance on handing over an tremendous customer revel in with each interaction,” stated Jennifer Boussuge, Global Banking Operations executive. “I’m pleased with the willpower and dedication to our customer-first way of life that they reveal day by day.”
The 2022 certification took into consideration survey effects and an in depth assessment of the financial institution’s operations. Once again, the groups effectively finished all requirements, inclusive of facet-with the aid of using-facet name listening exercises, financial institution chief and enterprise companion interviews and technique assessments. Traditional on-webweb page assessment conferences had been achieved in faraway settings with dating managers, advisors, key webweb page leaders and enterprise companions to evaluate the financial institution’s provider and aid, day by day processes, group dynamics and control practices.
“Congratulations to the Bank of America Corporate, Global Commercial and Business Banking Services group for presenting an tremendous customer support revel in over the telecellsmartphone for the thirteenth year,” stated Mark Miller, exercise chief, Customer Service Advisory at J.D. Power. “Being a business banking company to attain this milestone of 13 years consecutively is a real testomony to their persevered dedication and capacity to supply for customers.”
This consecutive certification represents our persevered dedication and capacity to supply for our customers in all kinds of environments.
“Bank of America is devoted to presenting widespread and treasured answers for small to mid-sized businesses thru all financial cycles and continuously handing over seamless reports and first rate provider,” stated Wendy H. Stewart, President, Global Commercial Bank. “This designation highlights our organisation’s capacity to supply an first rate monetary revel in to our customers with the answers and offerings they want and withinside the way they prefer.”
Bank of America is devoted to supporting small enterprise proprietors in nearby groups throughout the united states of america thru severa sources past the Small Business Down Payment Grant Program, inclusive of:
Secured Credit Offerings:
The formerly introduced Bank of America Secured Business Advantage Credit Line released final week, providing a credit score line from $1,000 to $50,000 to enterprise proprietors. Earlier this year, Bank of America additionally debuted the Business Advantage Unlimited Cash Rewards Mastercard® Secured credit score card as a brand new device to assist enterprise proprietors establish, toughen or rebuild their enterprise credit score – all whilst presenting cardholders with the advantages that count maximum to their enterprise. The credit score line tiers from $1,000 to $10,000, incomes limitless 1.5% coins returned on all purchases.
Access to Capital Directory:
A complete database designed in partnership with Seneca Women to assist ladies and minority marketers study greater approximately navigating the capital panorama and figuring out ability reassets of funding, inclusive of equity, debt and provide capital.
Start a Business Center: A aid for consolidated content material to assist ability and new enterprise proprietors discover ways to begin or develop their enterprise. The virtual revel in gives sources inclusive of marketing strategy templates, companions for essential offerings and get admission to to Bank of America Small Business specialists. Clients can make use of guidelines and issues on subjects inclusive of writing a marketing strategy, enterprise felony structures, advertising method and enterprise financing options.
Small Business Resources:
As a part of Bank of America’s ongoing dedication to aid our small enterprise customers and their monetary priorities, we maintain to develop our virtual instructional content material. The webweb page functions tools, insights, and professional recommendation to assist marketers run and develop their corporations. The instructional hub offers guidelines and answers for all factors of enterprise ownership, protecting subjects inclusive of enterprise method, purchaser relations, financing options, optimizing operations, handling coins go with the drift and greater.
To study greater approximately our small enterprise sources, down load the Bank of America app or go to bankofamerica.com/smallbusiness.
In associated news, Bank of America additionally introduced nowadays it’s miles providing a 0 down payment, 0 ultimate value loan answer in pick markets. The new Community Affordable Loan Solution™ objectives to assist eligible people and households acquire an low cost mortgage to buy a home. It is now to be had to first-time homebuyers shopping in pick Black/African American and/or Hispanic-Latino neighborhoods in Charlotte, Dallas, Detroit, Los Angeles, and Miami. This new software enhances the existing $15 billion Bank of America Community Homeownership Commitment,™ which offers low cost mortgages, offers and academic possibilities with the aim of supporting 60,000 low-to-mild earnings people and households into low cost houses with the aid of using 2025.
Bank of America
Bank of America is one of the world’s main monetary establishments, serving character consumers, small and middle-marketplace corporations and massive businesses with a complete variety of banking, investing, asset control and different monetary and chance control merchandise and offerings. The organisation offers unrivaled comfort withinside the United States, serving about sixty seven million customer and small enterprise customers with about 4,000 retail monetary centers, about 16,000 ATMs and award-triumphing virtual banking with about fifty five million demonstrated virtual users. Bank of America is a worldwide chief in wealth control, company and funding banking and buying and selling throughout a vast variety of asset classes, serving businesses, governments, establishments and people across the world. Bank of America gives industry-main Futuretransaction aid to about three million small enterprise families thru a collection of innovative, easy-to-use on line merchandise and offerings. The organisation serves customers thru operations throughout the United States, its territories and about 35 countries. Bank of America Corporation stock ( NYSE: BAC) is indexed at the New York Stock Exchange.
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